The training is based on the specific discipline and grievance procedure within your organisation. Depending on numbers, I run through various scenarios and look to discuss the decisions that need to be taken within the scenario at each stage.
Examples of key questions that we seek to address include:
- What is a balanced investigation?
- How much evidence should be obtained?
- What do I do if the employee is unable to attend a meeting or raises a grievance?
- How do you avoid pre-judging the outcome?
Investigation documents, minutes of meetings, decision letters and appeal letters all feature in the training.
The difficulty of the course can be altered according to the audience. Even for experienced HR professionals, the course can be made sufficiently challenging.